Who We Are

Welcome to The Float (“we,” “our,” or “us”). Your privacy is important to us, and we are committed to protecting the personal information you share when using our website. This policy explains how we collect, use, and safeguard your data when you visit or interact with our website (thefloatgh.com).

Media

No photographs or video recordings shall be taken for commercial purposes or for a consideration without the express approval or written consent of the owner(s) of The Float.

Failure to seek prior approval constitutes a breach of privacy, which shall be resolved through Negotiation and Mediation. If mediation fails, litigation shall be pursued through a court of competent jurisdiction.

Additionally, if any individual or entity records and/or distributes commercial video content without The Float’s prior consent, The Float reserves the right to use, reproduce, distribute, or modify the content in any manner it deems appropriate, without requiring approval or compensation from the video owner.

Information We Collect

We may collect the following types of personal data when you use our website:

• Personal Information: Name, email address, phone number, and any other details you provide when making a booking, contacting us, or subscribing to our services.
• Payment Information: When making reservations, payments are processed securely through third-party providers. We do not store your payment details.
• Technical Data: IP address, browser type, device information, and other analytics to help us improve our website experience.
• Cookies & Tracking Technologies: We use cookies to enhance user experience and track website usage. You can modify your cookie preferences in your browser settings.

How We Use Your Information

Your data is collected for the following purposes:

• To process bookings and reservations efficiently.
• To respond to inquiries and customer service requests.
• To send promotional offers, newsletters, and updates, if you opt-in.
• To improve website performance and user experience.
• To comply with legal and security obligations.

Data Sharing & Third Parties

• We do not sell or trade your personal data.
• We may share your information with trusted service providers (e.g., payment processors, analytics tools) to help us deliver services.
• Your data may be disclosed if required by law or to protect our rights and property.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, loss, or misuse. However, while we strive to protect your data, no online transmission is 100% secure, so we encourage users to take precautions when sharing personal details online.

Your Rights & Choices

As a user, you have the right to:

• Access, update, or request deletion of your personal data.
• Opt-out of marketing communications at any time.
• Disable cookies through your browser settings.

Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

External Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies or content, so we encourage users to review those policies before sharing personal information.

Changes to This Policy

We reserve the right to update this policy at any time. Any changes will be posted on this page with an updated “Last Revised” date.